CODA Cavity Trays
A comprehensive non combustible cavity solution for external masonry elevations in projects over 18 metres

Privacy Policy

1. Introduction
This privacy policy (Privacy Policy) sets out the ways in which Coda Products (by which we mean Coda Products Ltd, registered in the United Kingdom – Company Number 13272244) may use your personal data.
In this Privacy Policy:
a.    ‘we’, ‘ us ’ or ‘ our ’ means the Coda Products entity with which you are interacting with as detailed below;
b.    ‘the site’ means the Coda Products website you are visiting or engaging with; and
c.    ‘you’ and ‘your’ means you, the person or organisation engaging with us, ordering goods and services or visiting our site.
d.    ‘Supplier’ means an entity supplying goods or services to us.
e.    ‘Client’ means an entity we are supplying goods or services to.
f.    ‘Member’ means anyone registered with us as a member or has subscribed to any of our services.
•    ‘Personal data’ means information relating to an identified or identifiable individual where such processing is either wholly or partly by automatic means OR where the personal data forms part of a ‘filing system’ or is intended to form part of a ‘filing system’.
g.    ‘Partner’ means the party named as such on a Partnership Agreement participating in and/or partnering the individual activities.
h.    ‘Third party’ means any party other than us or you. By registering or subscribing to any of our services, visiting our website or otherwise interacting with us, we will process your personal data in accordance with this Privacy Policy.

2. How you can contact us:
FAO: Data Protection Officer
Coda Products Ltd
Baileys Close Farm,
Breachwood Green,
Pasture Lane,

3. Information we may collect about you
a.    Information you give us: We collect information you provide to us when you complete registration / contact forms or provide us with when you complete registration / contact forms or provide us with details over the phone or by email, for example when you register with us as a client, become our supplier or subscribe to our mailing list. This information might include your name, address, email address, phone number, credit card information, bank account details and other information relevant to the service that you’re registering for.
b.    Information we collect about you: We will collect information contained in any correspondence between you and us, emails or telephone calls. We collect information about you visiting our website and how you use it. This may include your IP address, geographical location, device information, browser type, referral source, length of visit, operating system, number of page views, which pages you viewed and similar information. This information may be collected by a third-party website analytics service provider on our behalf and/or may be collected using cookies. We also use cookies and pixels in our emails to track delivery and open rates, the results of which are stored against your email address and profile. For more information on cookies please refer to paragraph 6 below.
c.    Information we receive from third parties: We may collect information about you from third parties that we work closely with for the purposes of delivering to you the services that you request from us. For example, we may engage third parties to assist us with our payment systems; these entities will collect information directly from you on our behalf. We may engage third parties to operate online services on our behalf; these entities will collect information directly from you about your visits to the website on our behalf. We may also receive information about you from third parties such as industry colleagues of yours who believe that you may require our services or may use information from publicly available sources in order to offer services in which your business may be interested.

4. How we use information about you
We may use your information for the following purposes, depending on the relationship we have with you. Prior to submitting your personal data to us, we will provide you more specific information where necessary about how we will use your data, give you the option of opting-out of some or all uses of your personal data by us, and link you to this privacy policy.

We use personal data: The purpose of this is: The applicable legal basis:
To provide you with information that you have requested from us in relation to services that we provide. We will need to use your contact details to keep you updated about the products or services you have indicated you are interested in. By specifically requesting information from us, you are consenting to us using your personal data for the purposes of communicating such information to you.
To provide you with information that we believe may be relevant to you in your current appointment within your organisation. We will need to use your contact details to inform you about our products or services that we believe may be relevant to your organisation. We have a legitimate interest in conducting Business to Business Marketing. Where we rely on legitimate interests in this way, we will always offer an opt out, and unsubscribe Option, on any marketing information we send you.
For general administration and Business to Business related dealings. We may need to use your details for planning and logistics, to invoice you, to provide you, as our customer with goods or services. It is in our legitimate interest to use your personal data for general administration, and we may need to use your personal data in this way to perform any contractual obligations that we have to you.
Conduct polls and interviews for use in our reports and publications. We may ask you to participate in surveys or interviews for use in our reports, magazines, or other content produced directly or indirectly by Coda Products. We will only collect and hold personal data on you for our research and reports with your prior consent. Personal data will only be reproduced in our content with your prior consent. Any personal data you provide for this purpose will be deleted once it is no longer required by us, or if requested by you in writing.

5. Who we might share your data with
In certain circumstances we may share your personal data with:
a.    Selected third parties that we work with, where necessary for the purposes of delivering to you the services that you request from us. For example, when we need to share your information with third party sub-contractors or service providers. Where we use such third parties, we enter contracts which ensure that the third party is obligated to provide at least the same level of data protection as the Coda Products entity entering into that contract, and we take reasonable, appropriate steps to ensure that the contractor effectively processes the personal data in a manner consistent with this Privacy Policy and our internal policies relating to the protection of Personal Data.
b.    Any Partner or selected third party that you consent to our sharing your information for marketing purposes (such consent will be sought prior to our sharing of this data).
c.    Any other third parties where necessary to enable us to enforce our legal rights, or to protect the rights, property, or safety of our employees or where such disclosure may be permitted or required by law.

6. Cookies
We use cookies to ensure that you get the most out of our site. Cookies are small text files which we store on the device you use to access the site. Cookies allow us to monitor your use of the software and simplify your use of the site. For example, a temporary cookie is also used to keep track of your “session”. Without that temporary cookie (which is not stored after you quit your browser) you would have to log on every time you access a new page.
If you do not wish for cookies to be installed on your device, you can change the settings on your browser or device to reject cookies. For more information about how to reject cookies using your internet browser settings please consult the “Help” section of your internet browser (or alternatively visit
Please note that, if you do set your Internet browser to reject cookies, you may not be able to access all of the functions of our websites.

7. Third Party Content, Sites, and Contributions
Some of our websites may contain content and links to other websites or apps that are operated by third parties. We don’t control these third-party websites or apps (including whether or not they store cookies) and this Privacy Policy does not apply to them. Please consult the terms and conditions and Privacy Policy of the relevant third-party website or app to find out how that site/app collects and uses your information and to establish whether and for what purpose they use cookies.

8. How we look after your data and how long we keep it for
We use a variety of technological and operational security measures to protect your information against any unauthorised access to, unlawful use of, and modification and destruction of any personal data we store.
We will retain your information for as long as is necessary to provide you with our services, or for as long as the law otherwise permits. We will delete your personal data unless we have an obligation to retain it for longer (for example for taxation purposes). Transmission of information over the internet can be insecure, and although we employ measures to protect your information from unauthorised access, we cannot always guarantee the security of information sent over the internet.

9. Where we store your information
With the exception of a limited amount of data which may be filed on hard drives and paper in our offices, information collected about you may be stored on the following systems:
a.    Survey Monkey (
b.    Hubspot (
c.    Google (
d.    1and1 Internet (

10. Your rights in relation to your Personal Data. You have the right to:
a.    Request a copy of the personal data that we keep about you, by making a request in writing to the Data Protection Officer. Our Data Protection Officer’s details are provided on Page 1 of this policy. You can ask us to provide the data in a commonly used, machine readable format, and where we are able to; transmit this data to another organisation.
b.    Contact the Data Protection Officer if you are concerned that any of the information, we hold on you is incorrect, to have that data corrected.
c.    Contact the Data Protection Officer to ask us to stop processing your data or withdraw consent where we are relying on consent as the legal basis for any processing of your data.
d.    Contact the Data Protection Officer to request that we delete your personal data.
e.    To lodge a complaint with the data protection authorities if you believe we have not complied with any applicable data protection law. In the UK, the relevant authority is the Information Commissioners Office; you can find their details at

11. Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

12. Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

13. Your consent
By using our site, you consent to our Privacy Policy.

We may update this Privacy Policy from time to time. Updated privacy policies will be updated on Coda Products website or provided to you at your request. This policy was last modified on 17th February 2023.